From $213K to $317K in email revenue, with flows up 157% YoY
Anson already had hundreds of thousands of customers and a large email database. The opportunity was monetising the customer signals the account already had.
The database was large. The customer logic was not.
The Welcome Flow had one email, Added to Cart was not firing, first-time and returning customers entered the same journeys, recent buyers could get promotional overlap and campaign segmentation leaned too heavily on broad engagement.
What changed
Different customers started getting different reasons to buy.
01
Fixed the obvious leakage first
Core tracking and flow gaps were repaired so high-intent behaviour could actually trigger the right messaging.
02
Rebuilt segmentation around ownership and purchase history
A 1.25-inch belt owner, an ECU buckle buyer and a first-time visitor stopped receiving the same product messaging.
03
Expanded post-purchase and repeat-customer treatment
The account began marketing from what a customer already owned instead of repeatedly treating everyone like a new subscriber.
The results
Email grew more than three times faster than the store overall.
+49%Klaviyo-attributed revenue: $213K → $317K
+157%Flow revenue: $51K → $132K
15.8% → 20.3%Email share of total store revenue
$178K2025 BFCM campaign revenue versus $165K the year before
Total store revenue grew 16% over the same June–August comparison period. Campaign revenue also increased 15% from roughly $161K to $185K.
What I built
More revenue from the customer signals already in the account.
Rebuilt core lifecycle flows
Purchase-history segmentation
Product-specific launch targeting
Post-purchase and repeat-customer journeys
Smarter suppression to reduce overlap between flows and campaigns
“You deserve a standing ovation, sir. Absolutely blew it out of the water. That was a hell of a day, extremely profitable, one of the best flash sale type emails we’ve put out. I can’t tell you how much I appreciate you bringing those kinds of things to the table.”